Wedding Terms & Conditions

Sibson Images Wedding Video - Terms and Conditions

a. Weddings sometimes need to be cancelled. We strongly recommend that all couples take out comprehensive wedding insurance to protect themselves from costs if they need to cancel.
b. The Customer(s) may cancel this contract at any time by giving written notice to Sibson Images
c. Refunds are only available if it is requested in writing and sent by recorded delivery.
d. Cancellation charges are as follows, but reasonable cause will be taken into consideration.
1. More than ninety days prior to the date = full deposit refunded
2. Ninety days to thirty days prior to the date = half the deposit refunded
3. Less than thirty days prior to the date = full loss of deposit

Filming the day
a. Signing the enclosed booking form shall be viewed as a contract between the parties concerned. Any variations in the times, dates, or to the planned event that may impact on the contract should be communicated to Sibson Images as soon as possible.
b. The Customer(s) must obtain permission to film the Marriage Service and the Customer(s) is also responsible for any fees levied at the various locations.
c. The Customer(s) may also need to obtain permission from any other venue were filming will be required.
d. Arrangements should be made for all venues to be accessible by Sibson Images prior to the time of each event.
e. We aim to be discreet whilst filming but in low light conditions additional camera-mounted or free standing lighting may be required.
f. Coverage will be as the cameraman's professional expertise determines and no one scene will be determined more important than another. While every effort will be made to get the best position for the camera(s) to film the event this may not always be possible if restrictions are imposed upon us on the day.
g. We use broadcast quality well maintained equipment, however we will not be liable for any Radio Signal losses, Battery failures, equipment failure and or material defects, which are beyond our control. In the unlikely event of a total video failure our liabilities are limited to a refund of all monies paid by the Client(s).
h. Every effort is made to ensure balanced colour and lighting reproduction, but certain conditions may not be accurate such as mixed indoor and external lighting, hard shadows, and low lighting conditions. With these factors beyond our control, we will endeavour to produce the best pictures possible.

5. The Edit
a. Sibson Images will aim to include any special requests made prior to the ceremony. However, artistic interpretation cannot be guaranteed but every attempt will be made to comply with the Customer(s) wishes. Sibson Images will not be held responsible for scenes not included due to inclement weather or other conditions outside of their control.
b. Any final editing decisions are of the sole discretion of Sibson Images
c. Any changes requested on the final copy once sent out will be subject to a further charge.
d. Additional extras will be supplied at current retail costs.
e. To comply with Copyright law, if a choir or musician performs any music live, then a licence needs to be obtained from the Composer and Publisher of the music (Legislation Copyright Designs and Patents Act 1988 Part II, s.181 et). Composers and Publishers are represented in the UK and Ireland by MCPS. If the music is being played from a CD, record or any other recording, a second licence needs to be obtained from the Record Company. The Record Companies are represented in the UK and Ireland by PPL. Sibson Images supply PPL licences for each DVD as part of this wedding package and this can be communicated to your ceremony organiser if need be.
f. Completion is usually within 30 days from the date of the event (not including any bank holidays). If the Customer(s) supplies Sibson Images with all items required to complete the video before the event date.
g. DVDs are produced on high quality DVD-R stock unless the Customer(s) specifically requests DVD+R. (Most recent DVD players are able to play both formats)

6. Acceptance of Goods.
a. The Customer(s) shall within 21 days from the delivery of goods give written notice to Sibson Images in respect in which it is believed that the DVDs may be faulty or do not comply with the Contract. Subject to any such notice, they will be deemed to comply with the Contract in all respects.

7. Additional
a. Sibson Images retain Copyright of the goods produced from this contract and are protected by the Copyright and Design act 1988.
b. The Customer(s) hereby allows Sibson Images to use parts of the video for future promotional purposes unless otherwise requested in writing.                                                                                                                                                                                                                                          c. We keep a master copy of your film in our archives for up to three years. You may order additional copies within this period as required. If you wish to order additional copies after three years we cannot guarantee that the master will be available.                                                                                                                                           
d. Sibson Images have full Public Liability cover.